Well, peversely, my outbound was delayed. But it really mattered, it would seem.
We were all on-board, belted in etc, ready to go ahead of schedule, then "we're going to be delayed due to congestion...." - well it was Heathrow!
Thing was, there was periodic announcements from the flightdeck, not over the top, just nicely timed, giving updates and latest estimates - really professional and customer focussed.
As you can tell, I'm impressed, and that doesn't happen too often.
Even prior to "cabin crew, seats for take off please" we were told "ok we're now 3rd in line and will be on our way very soon - we have favourable winds and will make every effort....."
Yeah, darn good.