"787 Launch customer"???
I don't think so Tim!
Gee, I'm really feeling my age now. When I first got in to Aviation, airlines never mentioned theirs or anyone else's "incidents" & airlines would never, ever raise questions about their maintenance in public! What would the average Jetstar punter think when they read this?
"If the maintenance is too costly, they're gonna try & save money! Lets try the other mob Ferrett"
"Awroit Raelene"