Sounds like not much has changed since I was there. I remember once, on a breakfast flight, they had loaded the lunch hot straight into the oven, instead of the breakfast hots. no one checked before cooking, so we ended up serving cottage pie on the breakfast tray. on the return flight we had to serve omlettes on the lunch tray.
Stuff like this was typical. Mind you, this was going back to the days of the L1011 and Excel was just being formed out of Sabre. Great crews making the best of out not-so-great circumstances.