It all depends on your arrival and departure times. Outbound we were fine as the departure time was outside one of the airports many busy periods. We even found seating in the departure lounge when there is next to no seating provided. Something’s never change like the yellow and black tape that cover the latest batch of cracked floor tiles. Just goes to show that Luton is operating above its capacity for much of the day when services start to break down and waiting becomes the norm. When the terminal was built the council claimed that the terminals capacity was 5 million, which was exceeded before the terminal opened.