why would anyone be running for cover ??? (apart from CX management??)
the one lesson from the 49'ers is that it cost Cathay big $$$$$.................Onshore basings, back tax etc etc......................
for sure if CX could go back in time they would not fire anyone and they surely are not dumb enough to repeat what has to be one of the most expensive F#@k Ups in the companies history........................
so, why not contract compliance ???