There's an article in today's FT under the headline "Ferrovial seeks quick Heathrow fix". BAA are quoted as saying 98 per cent of pax visiting Heathrow in July and August queued for less than 10 minutes to pass through its central security facility. We've heard this from BAA before but few reconcile this to their own experience.
I've been through Gatwick several times during August. I've been timing the trek through security. One constant has been that once past the boarding card check it takes me 10 minutes to get through security. It has taken between 5 and 15 minutes to get to the boarding card check.
So look again at the BAA quote. Are they being clever with words?
Does "pass through the central security facility" mean exactly that, and thus excludes the time spent queuing to get into the facility?
Given BAA's dreadful performance it smells of cheap spin to me.