Hi. I sent mine back too - recorded, signed for, first class delivery. However, when I checked with Virgin 2 weeks later they said they had never received it! I checked with Royal Mail who told me that "no-one was in to sign for it". I had to wait another two weeks for my contract to be returned to my house! Anyway, when I spoke to recruitment at Virgin they said not to worry as it seems they hadn't had a few back which they are blaming on the postal strike. Just phone them. Don't worry. I faxed mine to them so I knew they had received it second time around.