I've currently had a pay issue with JPAC for coming up on four months (I know its nothing compared to some!).
Whilst I understand that certain elements of our pay are dealt with by our unit staff, and others by JPA itself, isn't about time that SOMEONE sorted out who does what, and more importantly cleared it up with the respective agencies!!! Just to stop this endless JPA loop of JPAC, Unit HR, JPAC, PMA, JPAC etc. etc. etc. Because as it stands at the moment, I've been sent by JPA to my HR staff 5 times, for issues that they have no authority over!!!
Not wanting just to criticise JPA though, I must congratulate them on the great idea of a blameless/nameless culture, as not once have even managed to get hold of an individual office, let alone a person to deal with the issue, it just seems to get passed around.
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