I for one find CI100's post racially offensive and unecessary (and I don't do PC as a rule).
As for the original post, surley a valid comment as to at least some of the problems facing the airline and with photographic evidence to demonstrate that it is neither exaggerated nor fictitious.
Also note that the poster is simply reporting what a passenger (presumably a paying customer) has published and feels about the airline.
Perhaps if the airline had 'more of the mouths that it feeds' showing concern at such passenger reaction to their (at least in this case) shoddy product presentation rather than dismiss/defend such problems it would not be experiencing quite the same level of problems that it currently is ?
Perhaps the Mods would care to judge which of the two posts they would prefer to see on PPRuNe !