Not sure if this has been asked before but ...Is there any where that we can complain about the CAA other than to the CAA?
A friend of mine wrote a letter and delivered by hand to the CAA 2 weeks ago and has not even received a confirmation of recipt. The reason for the letter is for an event which is date sensitive and that date is rapidly approaching.
I myself wrote a letter to the CAA earlier this year asking for clarification on something and having received an automated response I received a reply 5 weeks later. this was 2 weeks after the date I needed to hear by and it resulted in me having to spend and additional £1000 on training i didnt need to do.
I thought that 3 weeks would have been enough time to take into account leave and sickness??
Is there any way we can start something to address this situation of untouchable buracrats?
Flash