Got to agree that Ravenair has good facilities and good airport but the customer care is really bad. I'm yet to start my training but I did get a trial lesson as a christmas present last year. However when i went to go on this trial flight i was told no, because i aparently should have been given a voucher, which i did not get, only a scrappy reciept with a voucher number written on it. Cutting out the boring details i ended up paying for 2 lessons and still, have not been refunded or given me my lesson which has been paid for. I was told to write a letter to Jeff Nutall which i did several months ago, yet still no reply.
I was planning on doing all my training from 0 - IR at Ravenair but with the few experiences i have had, i think i really need to re-consider where to spend my money.
