I'm sure my colleagues will agree with me when I say that we appreciate all constructive criticism here at Rotorsim but ill-informed mud-slinging can only increase the heat without providing any illumination.
There has been a management change here but that was a natural progression as the engineer who set the sim centre up was replaced by an experienced (and very capable) Training School Manager.
The fantastic success of the 139 has put pressure on all aspects of the Customer Services we provide but you can rest assured that we are working hard to deliver the goods.
Those with previous sim experience will understand that a Type Rating gained under JARs or FARs is nothing like the recurrent training you may select for your particular company. The syllabus and lesson content is fixed as soon as it becomes approved by the TRTO overseers and we don't have a lot of latitude for 'entertainment'.
The course is also designed and delivered in English by English speaking instructors of which we have just 3 'on-line' as we speak and 3 more in the pipeline currently receiving their own training. The bulk of our students have so far been non-English speakers whose language skills vary from 'adequate' to 'non-existant'. I'm sure you can understand what a challenge that presents.
The staff here have impressed this old shag (me?) with their commitment to professionalism and to constant improvement of the product.
All
constructive criticism is welcome but it may be more effective if it is directed to us personally rather than trying to stir up emotions in the pages of Pprune.
As I am not a company appointed spokesman don't expect me to respond to thread-based questions but PMs are always welcome.
G
PS - we can observe that the guy(?) who started this thread has made just one post - this one - motives would be nice to know.