From your tone it seems that you want to cause a divide between pilots and ATCO’s, which is a shame.
As a pilot who knows who Chilli Monster is I can categorically state that this is NOT the case! You could not find a more helpful and conscientous controller!
Chilli Monster has clearly informed us of the system with respect to CTOT. Most pilots are aware of this but, as ever, (and as Chilli Monster states) there is a minority of pilots who dont know the system (or dont care) and seem to think the whole system revolves around them and nobody else.
I have always believed as a pilot that there is more mileage in being polite and understanding when being "delayed" rather than winging on (usually in situations when doing so wastes valuable time on the RT!).
Ok sometimes we all have an "off" day but in any relationship it takes two to tango.