Battersea becomes more and more irritating. The present slot system is a joke. If the heliport can so easilly fill it's annual slot system what is the need for a cancellation charge? (Ok. I know just another way to squeeze the other operators)
Real gripe now. When I call as a customer to book a slot I hate people chewing down the phone at me. It is extremely bad mannered and smacks of don't care amateurish behaviour. The general attitude towards the poor paying customer has plummeted over the last few months.