mrpaxing
You make an interesting and relevant point. The world’s most customer focused staff are significantly handicapped if the aircraft’s “fixtures and fittings” don’t complement the human factor.
In your forthcoming EBA negotiations, you and your union should consider putting this, and the crew numbers issue, on the table as part of a productivity based claim.
RedTBar
Although lacking in originality, you're nothing if not predictable. Don't let rational argument and debate get in the way of your loathing for management and propensity for personal abuse towards anybody who offers a contrary view. Let's get the violins out, so that you can try and evoke sympathy from us mug punters. If I'm board, I'll say, "Really, old fruit, your sob story has touched my heart: please accept this box of tissues as an expression of my deepest sympathy".