lowerlobe
With great respect, you're not totally on the money when you say:
I can tell you what the passengers WOULD definitely vote for.
That would be to get rid of management and board members who line their pockets while reducing the service and value the customer (Yes they are customers) get for their money
This regular pax couldn't give a monkeys about your issues with management. My opinion is in part shaped by the criteria used by the Skytrax annual survey for cabin staff at
http://www.worldairlineawards.com/Aw...CabinStaff.htm
:: Assistance during boarding
:: Welcoming passengers
:: Applying safety procedures
:: Food & Beverage service efficiency
:: Answering call bell
:: Staff language skills
:: Problem solving ability
:: Discipline among staff
:: Enthusiasm of staff
:: Sincerity of Staff service
:: Friendliness of staff
:: Courtesy of Staff service
:: Consistency of Quality among staff
:: Total service efficiency
:: Total cabin presence
:: Staff grooming & Presentation
In the 2007 survey, QANTAS failed to make the top five in the cabin staff category. Are you seriously suggesting that 14,836,129 respondents of 93 different passenger nationalities have got it wrong?