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Old 8th Aug 2007, 09:07
  #18 (permalink)  
groundhand
 
Join Date: Feb 2007
Location: UK
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Jon & Rush,

Guess most airports could do it with relative ease if enough resources (infrastructure space, staff & IT) were put into it.

But who pays? I can see the howl of protest on this site at the cost/tax introduced to enable this to happen; never mind the sniping at the staff who would do this.

In many, many, many years of airport ground handling I know that this event is, in real terms, very rare (I accept that if you are the unfortunate it is very distressing and frustrating). I would estimate that the incident rate is at less than 1% of the mishandled baggage rate which in turn is a very, very (even with the extreme recent publicity relating the LHR) low ratio - lower than 1:10,000 - of the total number of bags handled.
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