yep, pax were caught in the middle. Rumour has it one pax was a senior 'wheel' in the company...
(Flap 20 to Flap 30 in the 777 will take 300ft, give or take the time to complete the checklist as well. Pedantic it may be, but that's the game we are in. Be configured at 1500 if you like, but I can assure you that is not the gist of the selection requirement. How do you cope with 160 to 4nm?)