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Old 6th Aug 2007, 14:29
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paull
 
Join Date: Aug 2005
Location: Nice, FR
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Thanks Mad(F)S
FOQA (the FAA term, Flight Operational Quality Assurance) does what you describe:
As you say finding a fix is something else but it grieves me think that for every one of these that happens on a wet short runway we have probably seen 7 on a long dry runway that never came to anything.
I know that every problem we ever saw operationally had already been seen (in our case) in manfacturing at some earlier stage but someone thought it was a one-off. Once they started saying "We have seen this, is there any evidence that it is more than a one-off?" then we really started to work the right improvements. Actually we shut it down after 2 years because we had got all the low hanging fruit and there were more profitable areas to focus on, of course in our case we were just trying to save labour and spare parts not lives.
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