Srennaps
I can see that perhaps you have seen incidents like this a time or two and it appears the travelling lads may have a different attitude to my time in blue when we were only to happy to sit down, strap in, shut up and sleep for X hours. That said, a couple of points made by SE in his post smell of p**sing around by staff who maybe could have been a bit more sympathetic.
Unless he was deliberately untruthful (he should have the benefit of the doubt) he stated:
He had consulted customs (immigration?) prior to travel.
He was given wrong information about customs office hours by movements staff just prior to boarding. If this is so then I can understand a little stress resulting in dummy spitting at the CC.
Anyway, all ended well for him and family so end of story I guess.
BTW. Nice to meet another flat earther, I think I may know those corners
s37