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Old 3rd Aug 2007, 12:27
  #113 (permalink)  
whatzmyname
 
Join Date: Feb 2007
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Seem like the recipe to become Airline of the Year according to Skytrax is the following:
  1. Remove all the tv screens and place a large screen in the middle of economy that plays commercials and one 90's movie on every flight.
  2. Give pax less food food. Only one service per flight and then it is help yourself in the galley. No special meals unless you paid extra for it or the flight is over 5 hours.
  3. Dont give toys to kids. Forget about photos. No baby bassinets either. Babyfood? Are you dreaming!
  4. Be a bit more 'robotic' and less 'chatty'.
What other points could we add?
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