I do hope they manage to get things sorted out soon. I flew on them a couple of weeks ago, and their product is outstanding in my view. The attitude of the staff is so refreshing, and takes me back to the good old days of British Caledonian in terms of their desire to provide customer satisfaction without compromise.
The prices they charge have encouraged me to arrange most of my transatlantic travel to make use of their flights to Newark with onward connections. There are downsides in not travelling with the same airline onwards, but these are outweighed by the benefits of the Silverjet service.
I do wonder where the next destination will be. I quizzed the cabin staf on my last flight back a week ago, but if they knew, they weren't letting on.
Both my last flights have been completely full, but possibly this was because of consolidation of the two daily flights into one.
More power to their elbow !