This was a COX sucker, an out to impress can do man that the company management promoted quite rapidly and for incorrect reasons to help cover up the disaster they created when H245 was shut down.
The concern of the closure h245 (Sydney Heavy in general) is being proven time and time again with incidents like this, aswell as a/c out of hours, classics back on the LA run, reduced reliability and inability of the overflow facility to cope with all the work.
Now the outsoucing fiasco, quality issues and the simple fact QF can't get the planes maintanined and now paying big bucks (more than home)for second rate work.
When will they learn?
