Tailie,
To be fair, the journo did not describe Basil as an 'aviation expert'. I would have thought that the spin doctor at Jestar would have been quite pleased with Basil's reported comments, especially as he was said to be a paying punter. Was Basil an airline employee?
On another theme, what is it about Jetstar and the A330? Surely Qantas Mainline didn't experience the same problems as Jetstar or were Jeststar given a fleet of lemons? As for a small fleet, comments elesewhere have highlighted the fact that Australian initially had a fleet of 4, then 5 B767's and they did not have the major difficulties that are apparent at Jetstar. The Australian fleet was also much more aged than the 'new' Jetstar fleet. So, what gives?