Well, with the 15% (or more) productivity improvement CX has gotten out of the pilots since the new rostering practices were brought in, anything less than a 15% payrise is a win for CX. I take it the union has looked at those figures to see whether the average increase is in fact 15% (or more)????
Have they communicated these figures to you? Or are they working on rumours and hearsay to hint at a pathetic payrise (expectation management)????