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Old 21st Jul 2007, 08:45
  #18 (permalink)  
Buster Hyman

Evertonian
 
Join Date: May 2000
Location: #3117# Ppruner of the Year Nominee 2005
Posts: 9,826
A real organisation would take note of the gripes & issues on boards such as PPRuNe, separate the wheat from the chaff, and use the knowledge constructively. Build relations & trust.

Qantas, it appears, is not one of those organisations.
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