boredcounter
The Pilots are in charge of the flight deck and the Crew are in charge of the cabin????!!!
99% of the time our Cabin Managers / Crew do a stunning job and handle difficult situations all the time. However, the Captain is "in charge" of the whole aircraft. Lock, stock and barrell!
If Skippers do not have the tallent/balls to lead from the front, then head back to the RHS!