ChicDolly, do you mean that what happens in QA is not abuse?! Well I do have lot of experience there and I have lot of experience in some other companies. I can tell you that for this month AAB has to report over 250 resignations, only from Cabin Crew Department, to the big dogs. I think, by your judgement, that he deserves a "promotion" now.He he!!!... This is one of his good jobs in QA.
All the best!