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Old 14th July 2007 | 17:47
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Cornish Jack
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Joined: Feb 2000
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From: UK
%$*&!!)^%$ Talktalk

Not me, but a mate was so foolish as to be beguiled by Talktalk's hype and signed up for their business deal. Many delays later the broadband connection was established. It works fine, in that he can open up the Talktalk home page but cannot logon. The username/password is rejected every time. Attempting to make telephone voice contact has, so far, meant over 4 hours listening to mindless computer-generated noise and being cut off after about 45 mins, or so. The auto phone log-in doesn't recognise his telephone number and terminates at that point.
On the one occasion that we managed to speak to a real person, they could find no record of the account details which Talktalk issued and would go no further. Decided to give up and go to Waitrose (''Which'' recommended) but can't do that because they need the MAC and that can't be supplied as Talktalk say there is no account
Effectively he has become a 'non-person' and I have run out of (legal) suggestions. Any solutions, anyone???
TIA
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