ZH875 tks, when clicking on "how to install a network adapter" a new window appears, go to 4. and there is the problem, this window is blank on my computer, 0 items it says. I have Gigabite Ethernet Controller, an Intel Wireless 3945AGB Adapter and a 1394 adapter. All fine according to the Device Manager where I can see these devices, they connect perfectly to cable and wireless, but only to the wireless in this hotel.... nowhere else.