Idris Jala is not to be wholly blamed for this single management error (which will be discussed in management schools for years to come as case-study). I would think that the SGM of Flight Operations has a clinical decision on who is to be awarded the ESOS or bonus. The only measuring critirea for pilots are the results of our basechecks, but even this yardstick is fraught with shortcomings, like the AE/Instructors who would only award each other with the highest.
All the rest of the divisions in MAS had gone through the Performance Measurement exercises, except for us pilots. Besides, Flt Ops had not explained to us as to how we are to be measured so as to be in the top 10 (so the grey areas are wide indeed). This ambiguity creates disharmony which naturally prevents optimum performance in Flt Ops.
As of now, it would be greatly interesting to see how the top 10% can muster up to keep Flt Ops in great shape when the remaining 90% sulks.