So we all agree. Experience is important for running a company. Larger company = more experience of running a business. Smaller comany = less experience required. The point is that avinode and google have made it possible for people with little or no experience to set up as a broker.
In reality the O4 chaps have the experience and as far as I know have carved out their own client base, not simply taken it from H+P. Both companies seem to be growing rapidly because they are experienced and good at what they do in a very bouyant market. Anyone who is not expanding rapidly at the moment are either not chasing new business, or have customer retention problems.
For your stats, out of the flights we do for brokers (approx 30% of our turnover) 90% comes from 4 brokers. Of the enquiries we receive 82% come from brokers who have never contracted a flight with us, most of whom have incorporation dates of 2004 onwards and generally are people who we had never heard of in the industry before.
Phil