AOC
My experience is that they are good at stating things like the aircraft is on an AOC, but not at backing these statements up with documentation.
Earlier it was stated that AOC documentation needs to be carried in the aircraft. When I flew there was no such documentation, and we were told the reason was that flights were non revenue pending AOC approval. As I mentioned earlier we were very concerned about this, and checked the situation with the CAA, anonymously. I don't even think that at that stage they had applied for an AOC. I don't know if this has been done now. I mean without one where can they go as a commercial entity?