Just wondered if anyone could help an illiterate before this Mustek P3600 A3 PRO Scanner gets sent back to Germany in disgust.
Trying to connect it up to a Sony Vaio pc.
Followed the handbook very carefully but when the time comes to scan the test colour card, the inevitable response is that there is no document in the scanner itself.
Suspect the problem may be with TWAIN, whatever that may be. Repeated attempts to reload discs have made no difference and the boys at Mustek seem baffled.
Any suggestions of a polite nature as to what to do with this would be gratefully received. The scanner itself is not a world beater but it was really only purchased for one huge specific job. Mind you, if it has to go back and is refunded, the scanner market is once again an open world's oyster.
Many thanks.
cc