L'Etranger
Essentially this individual is where she is for two reasons:
1.She is an outsider. Albeit with no qualifications
2.She is there by default.The individual who was originally chosen was unable to accept the position for personal reasons.
The original choice would have performed infinitely better.
The incumbent will not be in this position by the middle of 2008.
By the middle or end of 2008 there will yet an other reshuffle of QF CC management.
They are not performing
Customer surveys indicate that there is a major problem with QF service(Choice is but one)
LG is on thin ice.
When Dixon leaves in 2009 the domino effect will be initiated company wide.
The deck chairs on the Titanic will be reorganized but you will have less ice in your glass.