Complimenting QF cabin crew - best way to pass it on?
Hey all,
I recently came back from a few domestic trips with QF and have lodged feedback on their website complimenting some of the crew I encountered. For the record, every crew member on the QF flight was outstanding and I am extremely impressed with Qantas staff.
The website sent me an e-mail saying it was an automated process and my question is whether any QF crew know if it'll be worth me sending a letter of commendation in writing to QF's office? Will the crew member actually receive a copy and will a copy go in their HR file? If the feedback is just going to be used as scrap paper I don't think I'll bother, but the service was truly outstanding and I would like to show my appreciation. I think airlines probably hear too much criticism and too little praise.
Any help would be appreciated!