I do think this whole thing got way out of hand very quickly and should have been handled in a way to calm the uninformed freight ...however... would it not be prudent for a pax who noticed something out of the ordinary to inform crew, especially thinking that the event was out of sight of the guys up front? (in this case it was a non event but what if otherwise?) I can't fault those who raised the alarm (that in itself takes a hell of a lot of courage), but do fault them in the way in which they did so and their complete lack of faith in the crew. What do you guys up at the pointy end say?