The problem here seems to be one of communication. As professional aviators, whatever our machines, we are aware of the vagaries of 'open venting' fuel systems, pressurised fuel systems, cold soaked fuel, specific gravitys, fuel temperature and expansion and all the other variables that go with it.
We are aware that as the fuel expands in the hot temperatures of say ... Alicante, there is no longer enough space for it in the tank and it has to vent otherwise it ruptures the tanks.
Joe Public, on the way back from their annual package tour to Spain is not aware of any of this. If the fuel pours out of their car after re-fuelling it thats a BIG (and costly) problem. Call the RAC/AA sit back and wait. If they see fuel pouring out of a big complex flying machine then that is a BIG BIG problem.
Unfortunately in this day and age most people will see any kind of explaination, no matter how coherent, as spin in order to avoid the company having to pay out for something. They will disregard it and choose not to fly on the now big complex flying death trap.
Personally I would be quite happy to take those that stay onboard and say goodbye to those that don't and wish them well on finding an alternate way home.
You will not be able to change these peoples minds. They know better than we do and all we are trying to do is save 'the company' hassle.
Not worth arguing about, just not worth the heart ache.
