Originally Posted by flyinthesky
Why is it that when I go to Tesco/ my bank or anywhere else that uses technology, I do not automatically insist/expect an indepth update, the minute said technology throws a wobbler.
Originally Posted by flyinthesky
Onboard an aeroplane, everyone is an instant expert. You only have to position down the back incognito to hear some of the funniest comments ever.
The difference being though that people fear the moment something goes wrong on an aeroplane then their life is at risk (which those of us who are in the industry obviously know is not true). The cash machine doesn't have the ability to go into a "death plunge" - narrowly missing orphanages/nuns pushing prams/brood of ducklings etc etc, requiring heroic pilot action to narrowly avert "disaster".
I think its possibly a little harsh to immediately dismiss peoples desire for knowledge when they are able to come to such dramatic conclusions - which, if the event/timing allowed (obviously), could be easily allayed with a quick reassuring PA. Many times in the cabin have I seen pax behaviour change immediately (eg turbulence) after a quick word from the flight deck - even though practically the exact same words had fallen out of my mouth not 5 seconds earlier. When it comes to safety (ie airworthiness) stuff (incorrectly percieved by pax or otherwise), they love to hear the reassuring words of the flight crew.
edited to say Smala010 has just posted more or less the same thing I am saying, whilst I was typing my post