For one thing I learned NEVER to stand still in a terminal while in uniform
Hey don't worry I was working in a nearby tourist town the other day, wearing Hi-vis jacket with the word "ELECTRICITY" in 4in high letters on the back - got accosted by a
demanding why she had been given a parking ticket for parking a car & caravan in a bus bay! Took 10 mins to convince her it was nothing to do with me!!! Husband who was in car then tried to stop me as I left to do other work - like look after my customers!
C/C keep them coming those of us that deal with customers/members of public on a daily basis appreciate where you're coming from, show good customer service but enjoy the situation in private!