I am SLF but have EVERY sympathy with you CC.
Especially those of you having to deal with British chavs, you must just love finding out you're on a summer flight to anywhere in the Med.
Anyway, a diversion; an ex of mine worked for P&O doing the Dover-Calais Calais-Dover run twice a day.
She once had call to collar a guy who was still in the vehicle area after pre-launch checks had been completed. There he was, trying desperately to fit a steering wheel to clutch pedal immobiliser to his car.
On a ferry.
As my ex said to him, if they manage to break into your car, it's in the middle of hundreds of other cars and is in the middle of the English Channel, where is it going to go?
He reported her for her flippant attitude.........
Never ever forget that even if they ARE paying your wages, a chav is still a chav...............