Capt Cop
Suffolk have had civvies for at least 5 years as far as I know.
I don't see a problem with having all civilian observers. They would be just as good at the job I am sure, and the "they can't deal with the public" argument is a no brainer, make them PCSO's and there you have it, job done, and for a saving of about £5k per observer plus the savings on police training and more bobbies on the streets.
Wonder if I will be in trouble now?