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Old 14th June 2007 | 09:40
  #247 (permalink)  
oldflyboy
 
Joined: Dec 2006
Posts: 100
Likes: 0
From: Birmingham
Jobsagoodun.

Speedy response JAGU, you must be sitting on your PC!

I'm interested in your views, after all you seem to be an experienced flybe crew member. Of course I appreciate the problems caused by the Barbie Jet, re-training etc., and these are things we are all used to. After all, we went through it when BA formed citiexpress from BAR, Brymon ,Manx and BRAL, no it's the lack of support or understanding, particularly from the flybe crew managers I find poor. As well as a very inefficient crewing department who seem to treat crew like the enemy, and have no concept of anyone having a life outside flying!

As I said, our PM's (with one notable exception, but he is new so let's hope he learns fast!) are really nice people, who do try hard to help, but if they are not allowed to manage, how can they be expected to do anything but offer platitudes of understanding? Did you know that all crew roster changes have to go through the Head of Cabin Services!!?? She can't trust her Managers or PM's then can she, and if she dosen't trust them to manage us, what opinion do you think she has of us, or any desire to make things better.

I can think of a simple way to improve the high workload for Pursers and the low workload for juniors on the 145. Do what we used to do, select 'Development' Pursers on a 6 month secondment. It will resolve the short term shortage, and give development to juniors who want to dip their toes in the Purser pool, without having to take the job on permanently.

I know we all get lots or roster changes, are YOU happy with that? And how about Swissport, surely you must hear from customers how poor they are, how badly they are treated on the ground? Are you happy with that?

And as for the whole staff travel thing, if you take over a company with experience, surely you can take staff's length of service for staff travel as well as the experience Andrew Strong has said several times he is pleased to have?

Any thoughts?

As ever, safe flying.
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