Why is This So?
Why is service so bad?
Is it lack of moral?
Poor quality hard product?
Aging aircraft?
As far as CC are concerned Dixon considers them a necessary evil and tells them so ...often
Great way to treat your frontline staff.
Pilots, Engineers and ground staff are all unhappy.
Everyone stays in the hope that things will improve.
With Dixon in charge service will never improve.
"Never have so few delivered so little to so many"
Wake Up Geoff!!