I am heartily sick of reinstalling the drivers for a friend's HP scanner. it's one of those with three buttons on the front. The primary purpose of the buttons seems to be to crash the PC. She and her husband are totally computer-illiterate, and phone most weeks with a PC problem. All but the HP get fixed over the phone; the HP usually needs uninstalling, wiping, reinstalling, etc etc - sometimes more than once.
My scanner is about ten years old, made by Agfa, totally obsolete, and hasn't missed a beat in years.
There's a message in there.