to the above. Well put.
The fact that AAI's problems are being discussed in this manner, at all and in public, points to enormous communication problems between management and staff. If this thread doesn't not get through to them, they either have big b*lls, are extremely stupid or thick. If the management had any pride and decency whatsoever they would resign.
I sent them a letter of complaint before I finally decided to kicked them into touch. Guess what? you guessed it, no response. Oh they received it alright don't worry about that.