NigelOnDraft said
meanwhile the rest of the operation "adapted" - for instance a Stockholm 767 became a 757, and I later took a T4 A321 to ARN rather than an A320 to pick up the leftovers of that. There's much criticism of BA here, but even I was reasonably impressed with how Sunday's "issues" were coped with
Just wondering, who at BA or LHR does this job? Is there a dedicated team who deal with this sort of problem, ie, re-tasking aircraft, calling out the duty crews etc?
