Sinbad,
Could not agree with you more, the whole place is run on hypocrisy!
However, if you choose to live here, you unfortunately have to deal with it. This does NOT mean you have to LIKE it though.
If you cant deal with it, you are best off living elsewhere..
As for the a/c type in the incident. Yes, I assume it was a A345. Etihad really does need to do something about its Diamond class facilities.
