Addressing Our Needs
CPDude,
I feel you've opened a right can of worms this time.
I would guess the the one thing CX excells at is addressing the acute needs of the Flt Ops personnel. Let me give you a few examples...
A couple of years ago I was at LHR signing on for CX250 and my wife called to say our son had suddenly been taken very sick and was in hospital on a drip. I immediately called the duty manager to ask him to get me a flight back to Europe asap on my arrival in HKG (remember... only 90 mins to departure). He sent me home there and then. Need addressed!
Unfortunately I am (like many) in the middle of divorce... Needed a day off at short notice to go and talk to the nice judge. Day off granted by Chief Pilot. Need addressed!
In neither case did the company ask for the day back, in both cases it was followed by a call to see if all was OK.
So Mr Dude, don't get carried away with the malcontents. If you are unhappy, it will require a personal fix. Until you can organise that, keep up the good work!!!!