I was told early on that sympathy is between sh!t and syphilis in the dictionary, if that helps those who may be looking for it.
That may be so and it may also be the "Asian" way of dealing with people but I can assure you that taking care of your people pays dividends in return!
Save a buck today and spend thousands tomorrow is not a wise business plan!
This attitude is the NUMBER 1 reason people leave CX and people don’t join CX.
Management take note.